Privacy Policy for Pikabox
1 - Introduction
Welcome to Pikabox. This app is provided by Dioneapps Private Limited ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our cloud storage and content sharing platform. By using Pikabox, you agree to the terms outlined in this Privacy Policy.
2 - Eligibility
By using Pikabox, you agree to comply with the following eligibility requirements and applicable laws. Failure to meet these requirements may result in account suspension, content removal, or legal action.
a - Age requirement
- You must be at least 18 years old to use Pikabox Cloud services.
- By using the app, you confirm that you meet this age requirement.
b - Legal Compliance
You must comply with all local, national, and international laws when using Pikabox Cloud services.
You are prohibited from using the platform for any unlawful activities, including but not limited to:
- Violating intellectual property laws (copyright, trademarks, patents).
- Sharing or distributing illegal, defamatory, or fraudulent content.
- Engaging in hate speech, harassment, or discrimination.
- Uploading or distributing malware, hacking tools, or harmful software.
- Violating data protection and privacy laws (e.g., GDPR, CCPA).
- Using the platform for money laundering, fraud, or other financial crimes.
c - Restricted & Prohibited Users
- You are banned from using online services under applicable laws.
- You are listed on any government sanctioned or restricted persons list (e.g., OFAC, EU sanctions, UN sanctions).
- You are located in a country or region where our services are restricted by law.
d - Account Verification & Security
- If we suspect fraud, misuse, or violations of these terms, we may suspend or terminate your account without notice.
- You are responsible for securing your account and must not share your login credentials with others.
e - Consequences of Violating Eligibility Requirements
If you violate these eligibility terms, we may take one or more of the following actions:
- Immediate account suspension or termination.
- Removal of uploaded content.
- Legal action, including reporting violations to law enforcement.
- Permanent ban from using Pikabox Cloud services and related services.
3 - Information we Collect
We collect the following types of information:
a - Information You Provide
- Account Information: When you create an account, we collect your email, username, and other necessary details.
- Birth Year: Collected for age verification purposes to ensure compliance with age-restricted content policies.
- Uploaded Content: Any files, videos, images, or other media you upload.
- Communication Data: If you contact us for support or inquiries, we collect relevant details.
b - Information We Collect Automatically
- Device Information: We collect details about the device you use, such as OS version, browser type, and IP address.
- Usage Data: Information on how you interact with the app, including login activity, storage usage, and shared content.
c - Cookies & Tracking Technologies
- We may use cookies or similar tracking technologies to enhance user experience and analyze app performance.
d - Automatically Collected Information
d.1 - Activity Information: shall include without limitation
d.1.1 - Login Activity of the User.
d.1.2 - The frequency and duration of the User accessing particular features on Pikabox.
d.1.3 - User’s interaction with the Content posted by other Users.
d.1.4 - Any other activity undertaken by User after logging in.
d.1.5 - The User’s Last recorded login time shall also be displayed to any User they are in contact with.
d.2 - Connection Information: shall include without limitation
d.2.1 - Device and Connection specific information when Pikabox is installed.
d.2.2 - This includes information such as hardware model, operating system information, battery level, signal strength, app version, browser information, mobile network, connection information (including mobile operator or ISP), language and time zone, IP address, device operations information, and identifiers.
d.3 - Cookies: shall mean
d.3.1 - Pikabox uses cookies to operate and provide the Pikabox services including services that are web-based to improve the experience to understand how Pikabox is being used and customize it to the User’s convenience.
d.3.2 - Pikabox may also use cookies to track the activities of the User while interacting with other Users’ content to understand the User’s preference.
d.3.3 - Additionally cookies may be used to remember the User’s choices, language preference, to secure the safety of using Pikabox and customize the Services for the User.
e - We collect the following optional data when you stream content via our web portal:
- Cookies (optional): To enhance user experience.
- Referrer (optional): To analyze traffic sources.
- User-Agent (optional): To optimize content display.
- Origin (optional): To improve security and content delivery.
4 - Third-party analytics services
a - Honeygain SDK
a.1 - Network Sharing Disclosure
a.1.1 - To help support our app and keep features free, we have partnered with Honeygain, a trusted third-party service provider. By using the Pikabox app, you agree to allow limited, secure sharing of your device's internet connection (not personal data) through Honeygain.
a.1.2 - This shared internet bandwidth may be used by Honeygain’s verified clients for legitimate business purposes, including.
a.1.3 - Some of these use cases might include advertisement verification which may result in the user seeing specific advertisements when browsing the internet. Other clients might gather data from the web, which may result in you getting asked to solve captchas when visiting certain websites. Some clients might also use our service to access or provide streaming services. Your privacy and security are always a priority. Honeygain works exclusively with verified, trusted Clients and takes measures to monitor traffic, aiming to prevent it from being used for non legitimate business purposes or unauthorized uses. No personal information other than your IP address is accessed or collected. By using the Honeygain application, you agree to be bound by our Honeygain SDK Term of Use and Privacy Policy . If you do not agree go to the Pikabox Account section and turn off this Network Shearing service.
b - Castarsdk
b.1 - Network Sharing Disclosure
b.1.1 - To help support our app and keep features free, we have partnered with Castarsdk, a trusted third-party service provider. By using the Pikabox app, you agree to allow limited, secure sharing of your device's internet connection (not personal data) through Castarsdk.
a.1.2 - This shared internet bandwidth may be used by Honeygain’s verified clients for legitimate business purposes, including Some of these use cases might include advertisement verification which may result in the user seeing specific advertisements when browsing the internet. Other clients might gather data from the web, which may result in you getting asked to solve captchas when visiting certain websites. Some clients might also use our service to access or provide streaming services. Your privacy and security are always a priority. Castarsdk works exclusively with verified, trusted Clients and takes measures to monitor traffic, aiming to prevent it from being used for non legitimate business purposes or unauthorized uses. No personal information other than your IP address is accessed or collected. By using the Castarsdk, you agree to be bound by our Privacy Policy. If you do not agree go to the Pikabox Account settings section and turn off this third party Network Shearing service.
c - PacketSDK
c.1 - Network Sharing Disclosure
c.1.1 - To help support our app and keep features free, we have partnered with PacketSDK, a trusted third-party service provider. By using the Pikabox app, you agree to allow limited, secure sharing of your device's internet connection (not personal data) through PacketSDK
c.1.2 - This shared internet bandwidth may be used by PacketSDK verified clients for legitimate business purposes, including
c.1.3 - Some of these use cases might include advertisement verification which may result in the user seeing specific advertisements when browsing the internet. Other clients might gather data from the web, which may result in you getting asked to solve captchas when visiting certain websites. Some clients might also use our service to access or provide streaming services. Your privacy and security are always a priority. PacketSDK works exclusively with verified, trusted Clients and takes measures to monitor traffic, aiming to prevent it from being used for non legitimate business purposes or unauthorized uses. No personal information other than your IP address is accessed or collected. By using the PacketSDK, you agree to be bound by our Privacy Policy. If you do not agree go to the Pikabox Account settings section and turn off this third party Network Shearing service.
5 - Pikabox Shows
When a user uploads a folder containing multiple videos in his channel, the content may be displayed in the "Shows" section, regardless of whether the uploader or viewer follows the associated channel. These videos are publicly visible and accessible based on content relevance and regional ranking algorithms.
a - Country-Wise Ranking & Discovery
- Content in the "Shows" section is ranked and displayed based on factors such as engagement, popularity, and the uploader's selected or detected country. This helps users discover trending content relevant to their region.
b - No Channel Joining Required
- Users can view "Shows" content without Joining to or following the specific public channel from which the content originates.
c - Public Sharing & Visibility Consent
- By uploading a folder to a public or unlisted channel, users agree that its contents may be shown in public sections of the app (including "Shows") and may be accessible to other users globally or regionally.
d - Content Moderation & Reporting
- All uploads must comply with our Community Guidelines. Users can report any inappropriate or abusive content shown in the "Shows" section, which may lead to moderation actions or removal.
e - Data Usage & Analytics
- Engagement with content in the "Shows" section may be used for app improvement, ranking, and personalized discovery, but personal identifiers are not shared with other users.
6 - How We Use Your Information
We use your information for the following purposes:
- To provide and improve our cloud storage services.
- To secure user accounts and detect fraudulent activities.
- To analyze app performance and improve user experience.
- To communicate important updates and respond to support requests.
7 - How We Share Your Information
We do not sell or share your personal data with third parties, except in the following cases:
- Legal Compliance: If required by law, we may disclose information to law enforcement agencies.
- Security & Protection: If necessary, we may share data to prevent fraud, abuse, or threats to safety.
8 - User Responsibilities
- Users must not upload or share any content that violates laws, copyrights, or community guidelines.
- Users must not share harmful, illegal, or inappropriate content.
- Violations may result in content removal, account suspension, or legal action.
9 - Channels Create & Policy
Pikabox allows users to create and manage channels for uploading, storing, and sharing content. By using this feature, you agree to comply with this Channels Policy, along with our Privacy Policy and Terms of Service.
a - User Responsibility for Channels
- Users own and control the content they upload to their channels.
- Pikabox does not monitor or take responsibility for content shared on channels.
- Users must ensure that their content complies with all applicable laws and this policy.
b - Prohibited Content
Users must not upload, share, or distribute:
- Illegal Content: Anything that violates local, national, or international laws.
- Copyrighted Material: Unauthorized sharing of movies, music, TV shows, or other protected works.
- Hate Speech & Violence: Content that promotes violence, racism, discrimination, or threats.
- Sexual Content & Nudity: Adult content, pornography, or explicit material.
- Malware & Fraudulent Content: Viruses, phishing links, or misleading content.
- Impersonation & Misinformation: False claims, impersonation of individuals/organizations, or deceptive content.
c - Content Reporting & Removal
- Users can report content that violates this policy via info@dioneapps.com.
- Pikabox reserves the right to remove content or suspend channels that violate policies.
- Repeated violations may result in account suspension or permanent ban.
d - Intellectual Property & Ownership
- Users retain ownership of content uploaded to their channels.
- By uploading content, users grant Pikabox a non-exclusive, worldwide, royalty-free license to store and display content as needed for service functionality.
- Users must have the legal rights to share any content they upload.
e - Create TV in Channel
Users can create TV channels and add streaming links. By adding content, you agree to:
- Not upload or share illegal, copyrighted, or offensive content.
- Ensure you have the rights to stream any content you add.
- Take full responsibility for the content you share.
10 - Data security
We implement security measures to protect user data. However, no system is 100% secure, and users should exercise caution when uploading sensitive content.
11 - Account Deletion & Data Retention
- Users can request account deletion by contacting support.
- Some data may be retained for legal or security reasons even after account deletion.
12 - User-Generated Content
- Pikabox allows users to upload, store, and share content through personal storage and public channels.
- Users are solely responsible for any content they upload or share.
- We do not control, monitor, or take responsibility for user generated content.
By using the platform, you accept full responsibility for any content you upload and share at your own risk.
This App is a user generated content platform, meaning users are solely responsible for the content they upload, store, and share. The company does not assume any responsibility for user-generated content, and users share content at their own risk. The minimum age requirement to use this App is 18 years old.
Privacy Policy for Downloading Content
a - User-Generated Content & Downloading
- Users may upload historical content to our cloud storage and channels.
- Any content made publicly available on channels can be downloaded by other users.
- We do not control or monitor uploaded content, but we encourage users to follow community guidelines and respect copyright laws.
b - Personal Data & Privacy Protection
- When downloading content, we do not collect or store personal data related to your downloads.
- Some content may be linked to user accounts, but downloading does not reveal personal user details.
- We recommend users avoid sharing private or sensitive information in public content.
c - Copyright & Intellectual Property
- Users must ensure they have the rights to upload content before making it available for download.
- If you believe content violates your copyright, you may report it for review and potential removal.
- Downloading content does not grant ownership rights; users must respect intellectual property laws.
d - Restrictions on Misuse
- Users may not use downloaded content for illegal, harmful, or unauthorized purposes.
- We reserve the right to limit or restrict access to content if misuse is detected.
e - Third-Party Content & Liability
- We are not responsible for the accuracy, legality, or appropriateness of content uploaded by users.
- Any content downloaded is at your own risk, and we do not provide warranties for third-party materials.
13 - Domains We Use
Our App utilizes the following domains to provide services:
- [dioneapps.com] – The official website and backend in pikabox, settings, and main services.
- [pikabox.in] – Used for TV created in channel,and backend for pikabox, We have integrated this WebView and web portal to enhance user experience and provide efficient management of services.
Both domains are owned and operated by Dioneapps Private Limited, ensuring data protection and compliance with legal requirements.
14 - Content removal
If you believe that any content on Pikabox violates your copyright, trademark, or other intellectual property rights, please report it by emailing us at info@dioneapps.com with the following details:
- Your Contact Information (Name, Email, and Organization, if applicable).
- A Description of the Infringing Content (including URLs or specific locations within the app).
- Proof of Ownership (such as trademark registration, copyright certificates, or other supporting documents).
- A Statement Confirming Your Good Faith Belief that the use of the content is unauthorized.
- A Statement Confirming the Accuracy of Your Report and that you are authorized to act on behalf of the rights holder.
Upon receiving a valid report, we will review the claim within 72 hours and take appropriate action, which may include removing the reported content or restricting access.
15 - Third-Party Services
a - Integration with Third-Party Services
Pikabox Cloud services may integrate with or provide access to third-party services, tools, and platforms (e.g., analytics services, cloud hosting, media libraries). These third-party services operate independently and have their own terms of service, privacy policies, and data protection practices.
b - External Links & Advertisements
Pikabox may contain links to third-party websites, advertisements, or embedded content. We do not endorse, monitor, or assume liability for these external services. Users should exercise caution and review the respective terms and policies before engaging.
c - Changes to Third-Party Services
We may modify, add, or remove third-party integrations at any time without prior notice. Continued use of Pikabox after such changes constitutes acceptance of the updated terms.
16 - Children's Privacy
Pikabox is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.
17 - CONTACT INFORMATION AND GRIEVANCE REDRESSAL
15.1. Users having queries or comments about this Policy may choose to contact the Grievance Officer.
15.2. In case of any concerns or complaints regarding the breach of Privacy Policy, the User may reach out to the assigned Grievance Officer through the following contact details.
Name: ND Godhani
Email ID: info@dioneapps.com
18 - PRIVACY COMPLAINT
a - The User may complain about any privacy violation by emailing: info@dioneapps.com
b - The Pikabox Team shall take immediate action against such users or third parties.
c - As the complainant, the User's privacy is respected in this process. At no point will the User's identity or contact information be released to the violating User. Our communications with the User about this process shall take place through the email address the User registers with on the Platform.
d - Pikabox shall not accept claims made by third parties on behalf of any other User except in situations including but not limited to:
d.1 - The individual whose privacy is being violated does not have access to a device through which Tepnot can be accessed.
d.2 - The claim is being made by the parent or legal guardian of the minor whose privacy has being violated.
d.3 - The claim is being made by a legal representative for the individual or entity whose privacy is being violated.
d.4 - The request is filed by a close family member on behalf of a deceased individual.
e - Pikabox will not accept privacy complaints filed on behalf of:
e.1 - Other family members (such as husband, wife, cousin, brother, sister).
e.2 - Co-workers or employees (individuals must submit a report themselves).
19 - DMCA Compliance Policy for Pikabox
Pikabox ("we," "us," or "our") respects the intellectual property rights of others and expects its users to do the same. We comply with the Digital Millennium Copyright Act ("DMCA") and respond to valid copyright infringement notices.
a - Reporting Copyright Infringement
If you believe that content in our app infringes your copyright, please submit a DMCA takedown request to our designated copyright agent. The request must include:
- A description of the copyrighted work that is allegedly infringed.
- A direct link or description of the infringing content.
- Your contact information (name, email, phone number).
- A statement that you have a good faith belief that the use of the material is unauthorized.
20 - Changes to This Policy
We may update this Privacy Policy periodically. Users will be notified of significant changes. Continued use of the app after changes constitutes acceptance of the new terms.
21 - Contact Us
For questions regarding this Privacy Policy, contact us at:
Email: info@dioneapps.com
Website: https://dioneapps.com
By using Pikabox, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
22 - Disclaimer
The App is a user generated content platform, and the company does not assume any responsibility for the content uploaded, stored, or shared by users. Users share content at their own risk. The company reserves the right to remove or disable access to any content that violates our terms of service.
By using Pikabox Cloud service, you confirm that you have read, understood, and agree to these eligibility requirements. If you do not meet these requirements, you must stop using the app immediately.